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Terms of Services

TERMS OF SERVICE (THE “AGREEMENT”):
Last Updated: June 30, 2017

Petterr, owns and operates a mobile application entitled Petterr that connects Pet Owners (as defined below) with their friends and pet lovers who wish to host pets and/or other pets in their home as well as offer other pet Owner Requested Services (as defined below) through Petterr (such online platform together with any related software applications or functionality and affiliated websites collectively referred to as “the App”.) By using the App, you agree to comply with and be legally bound by the terms and conditions of this Agreement These Terms govern your access to and use of the App and all Content (as defined below) and such Terms constitute a binding legal agreement between you and Petterr Pet Services as owner of the App. If you do not agree to these Terms, you have no right to obtain information from or otherwise continue using the App and shall not use the App. For the purpose of this agreement, the terms and Petterr may be used interchangeably. The App. is intended solely for persons who are age 18 or older and any access to or use of the App. by anyone under 18 is expressly prohibited. Therefore, by accessing and using the App. you represent and warrant that you are age 18 or older.

You hereby acknowledge and agree that Petterr is not a party to any agreements entered into between Pet Owners and other Members (as defined below). Members contract for services to be provided directly with other pet Owners members; additionally, Petterr a broker, agent (except as expressly set forth below) or insurer. Petterr has no control over the conduct of Members, Buddies, Boarders, pets, pet Owners, or any other users of the App. Petterr disclaims all liability in this regard. Different sections of this App and Terms affect pet Owners and Members differently, so please be sure to read these Terms carefully.

PLEASE READ THE FOLLOWING CAREFULLY

Definition of Key Terms:

“BUDDIES” means a person(s) who completes the Petterr account registration process and wishes to provide pet and other pet care services. A “Buddy” can be a friend, family member, colleague, neighbor or acquaintance that is a member of Petterr Network and makes a direct 1st level connection with a pet and its owner.

“SITTERR/BOARDER(S)” A Sitter or boarder is a buddy that makes themselves available for pet care services to not only their direct 1st level connections but 2nd and 3rd level connections. This is done via buddy profile settings and allows the member to show up on a map and be contacted for care all the time

“CONNECTION LEVEL” means how a Member is connected to a Pet Owner through the Petterr community.

  • “1st Connection Level” means Members have a direct connection( “Buddy”) to a Pet Owner through Facebook, their address book, or by request
  • “2nd Connection Level” means Members have an indirect connection to a pet Owner through common Buddies through Facebook or their address book.
  • “3rd Connection Level” means a connection that is twice removed. A member that is connected with a buddy or pet owner through a buddy of a mutual friend.

“CONTENT” means text, graphics, images, music, software, audio, video, information, documents, compilations, data, or other materials.

“PET OWNER” means person(s) who completes the Petterr account registration process and owns a pet(s) for which Pet Owner Requested Services are requested.

“PET OWNER REQUESTED SERVICES” means any pet or pet related services such as boarding, walking, feeding, house sitting, etc.

“FETCH” means accepting a Woof that is sent out by a pet owner. A woof sent by 1st level connection is pushed directly to you and can be fetched on the home view; 2nd & 3rd level connections will appear on the list and map via “Fetch” view.

“LISTINGS” means Members may create a more advanced “Boarder” profile to list your services to the public.

“MEMBER” means any person(s) who completes the Petterr account registration process and is active in the Petterr network as a Pet Owner, Buddy, or Boarder.

“PERSON” primarily means an individual but may include a corporation or other legal business entity. The authorized official of the business entity who completes the Petterr account registration must be 18 or older.

“WOOFS” are requests by Pet Owners sent to other Members for pet and other pet services.

Access and Compliance:

By accessing the App, you agree to be bound by these Terms, all applicable laws and regulations and that you warrant and represent that you are legally entitled to do so and are abiding by all applicable laws and regulations in the jurisdiction in which you reside. You agree that we may modify this agreement and such modifications shall be effective immediately upon posting. You agree to review these Terms each time you use the App to be aware of any such modification. Continued access to or use of the App shall be deemed conclusive evidence of your acceptance of any such modified agreement.

How the App Works:

The App can be used to facilitate the listing and booking of Pet Owner Requested Services. Such requests or Woofs are sent at the discretion of the Pet Owner but can be included in Listings on the App available to 2nd Level and 3rd Level Connections or service providers who are willingly looking to provide such services in a specific geographic location. Additionally, when Pet Owner Requested Services are made public, Buddies and Boarders who are considered 2nd Level and 3rd Level Connections may inquire to provide services to the Pet Owner.

The App provides a mobile platform through which Pet Owners may create a push request for Pet Owner Requested Services or “Woofs” to be provided by Members of the Petterr community otherwise known hereafter as “Buddies” or “Boarders”. Woofs will be originated by a Pet Owner and limited to the Connection Level determined by the Pet Owner. Members may learn about and accept or “Fetch” such Pet Owner Requested Services at their discretion.

As stated above, Petterr makes available a platform for Pet Owners to create a community to connect with their trusted friends as well as a marketplace with related technology for Pet Owners and other Members to meet online and arrange for the booking of Pet Owner Requested Services. Petterr does not provide any pet or other pet-related services. Petterr ‘s responsibilities are solely limited to: (i) facilitating the availability of the App. and (ii) serving as a limited agent for the purpose of accepting payments for Pet Owners for booking services for their pets and other pets.

PLEASE NOTE THAT PETTERR CANNOT AND DOES NOT CONTROL THE CONTENT CONTAINED IN ANY LISTINGS OR THE PROVISION, QUALITY, CONDITION, LEGALITY, OR SUITABILITY OF ANY PET OWNER REQUESTED SERVICES. PETTERR IS NOT RESPONSIBLE FOR AND DISCLAIMS ANY AND ALL LIABILITY RELATED TO ANY AND ALL

Listings:

As a Member you may create a more advanced “Boarder” profile to list your services to the public. To this end, you will be asked a variety of questions about the Boarder services to be listed, including, but not limited to, your residence/location and pets, the type and availability of the Boarder services, pricing and related rules and financial terms. Listings will be made publicly available via the App. Other Members will be able to book your Boarder services via the App based upon the information provided in your Listing. You understand and agree that once a Pet Owner books your Boarder services and you confirm, the price for such Boarder services may not be altered. Petterr reserves the right, at any time and without prior notice, to remove or disable access to any offered service for any reason, including Listings that Petterr, in its sole discretion, considers to be objectionable for any reason, in violation of these Terms or otherwise harmful to the App. Should you cancel, violate or not perform your duties as reasonably expected by the Pet Owner, you may be given a strike to your profile. A maximum of three (3) strikes by an individual or service provider and you will be removed from the App. Any disputes to the strike policy can be petitioned at dispute@Petterr.com

Certain Member Obligations (Including to Comply with All Applicable Laws and Obtain All Necessary Licenses and Permits):

You acknowledge and agree that, as a Member (Pet Owner, Buddy, or Boarder), you are responsible for any and all requests and Listings you post. Accordingly, you represent and warrant that any Pet Owner request or Boarder services you post and the provision of any Buddy/Boarder Services in a Listing you post (i) will not breach any agreements you have entered into with any third parties and (ii) will (a) be in compliance with all applicable laws, including, but not limited to, laws governing the treatment of animals and any federal, state or local permits or licensing requirements, and (b) not conflict with the rights of third parties.

EACH Member (Pet Owner, Buddy, or Boarder) IS SOLELY RESPONSIBLE FOR OBTAINING ALL PERMITS, LICENSES AND OTHER PERMISSIONS REQUIRED TO OFFER OR PROVIDE ANY PET BOARDING SERVICES OR OTHER HOST-PROVIDED SERVICES AND Petterr ASSUMES NO RESPONSIBILITY FOR A MEMBER, BOARDER, OR HOSTS FAILURE TO OBTAIN SUCH PERMITS, LICENSES OR PERMISSIONS OR OTHERWISE COMPLY WITH ANY APPLICABLE LAWS, RULES OR REGULATIONS.

No Endorsement:

Petterr does not endorse any Members (Pet Owners, Buddies, or Boarders) in general. In addition, although these Terms require Members to provide accurate information, we do not attempt to confirm, and do not confirm, any Member’s purported identity. You are responsible for determining the identity and suitability of others whom you contact via the App. We will not be responsible for any damage or harm resulting from your interactions with other Members or their pets or any pets with Members. By using the App, you agree that any legal remedy or liability that you seek to obtain for actions or omissions of other Members or other third parties will be limited to a claim against the particular Members or other third parties who caused you harm (or whose pet caused you harm) and you agree not to attempt to impose liability on, or seek any legal remedy from Petterr with respect to any such actions or omissions. Accordingly, we encourage you to communicate directly with other Members on the Site regarding any Pet Owner Requested Services or Listings made by you.

You understand and agree that Petterr does not act as an insurer or as a contracting agent for you as a Pet Owner, Buddy, or Boarder offering its services. As a Pet Owner requesting service(s) or as a Member offering service(s), any agreement you enter into is between you and the Member and Petterr is not a party thereto. Notwithstanding the foregoing, Petterr serves as the limited authorized agent of its Members solely for the purpose of accepting payments from Pet Owners on behalf of the Members and is responsible for transmitting such payments to them. You acknowledge and agree that, as a Member, you are responsible for your own acts and omissions.

Petterr recommends that Boarders who are members of Petterr for the purpose of offering boarding services obtain appropriate insurance for their own risk.Please review any insurance policy that you obtain carefully, and in particular please make sure that you are familiar with and understand any exclusions to and any deductibles that may apply for such insurance policy, including, but not limited to, whether or not your insurance policy will cover the actions or inactions of pets with respect to which you provide any services to a Pet Owner.

Information on the Website:

Although Petterr attempts to maintain the integrity and accuracy of the information on the App, we make no guarantees as to its correctness, completeness, or accuracy. The App may contain typographical errors, inaccuracies, or other errors or omissions. Also, unauthorized additions, deletions, or alterations may be made to the App by third parties without our knowledge or consent. If you believe that information found on the App is inaccurate or unauthorized, please inform us by contacting us via the “Contact Us” link.

Access and Compliance:

By accessing the App, you agree to be bound by these Terms, all applicable laws and regulations and that you warrant and represent that you are legally entitled to do so and are abiding by all applicable laws and regulations in the jurisdiction in which you reside. You agree that we may modify this agreement and such modifications shall be effective immediately upon posting. You agree to review these Terms each time you use the App to be aware of any such modification. Continued access to or use of the App shall be deemed conclusive evidence of your acceptance of any such modified agreement.

How the App Works:

The App can be used to facilitate the listing and booking of pet Owner Requested Services. Such requests or Woofs are sent at the discretion of the pet Owner but can be included in Listings on the App available to the petterr network or service providers who are willingly looking to provide such services in a specific geographic location. Additionally, when Pet Owner Requested Services are made public, the petterr network/Buddies who are considered 2nd Level and 3rd Level Connections may inquire to provide services to the pet Owner.

The App provides a mobile platform through which pet Owners may create a push request for pet Owner Requested Services or “Woofs” to be provided by Members of the Petterr community otherwise known hereafter as “Buddies” or “Sitter’s”. Woofs will be originated by a Pet Owner and limited to the Connection Level determined by the Pet Owner. Members may learn about and accept or “Fetch” such Pet Owner Requested Services at their discretion.

As stated above, Petterr makes available a platform for Pet Owners to create a community to connect with their trusted friends as well as a marketplace with related technology for Pet Owners and other Members to meet online and arrange for the booking of Pet Owner Requested Services. Petterr does not provide any Pet or other pet-related services. Petterr ‘s responsibilities are solely limited to: (i) facilitating the availability of the App. and (ii) serving as a limited agent for the purpose of accepting payments for Pet Owners for booking services for their Pets and other pets.

PLEASE NOTE THAT PETTERR CANNOT AND DOES NOT CONTROL THE CONTENT CONTAINED IN ANY LISTINGS OR THE PROVISION, QUALITY, CONDITION, LEGALITY, OR SUITABILITY OF ANY PET OWNER REQUESTED SERVICES. PETTERR IS NOT RESPONSIBLE FOR AND DISCLAIMS ANY AND ALL LIABILITY RELATED TO ANY AND ALL.

Listings:

As a Member you may create a more advanced “SITTER” profile to list your services to the public. To this end, you will be asked a variety of questions about the Boarder services to be listed, including, but not limited to, your residence/location and pets, the type and availability of the Boarder services, pricing and related rules and financial terms. Listings will be made publicly available via the App. Other Members will be able to book your Business/Sitterr services via the App based upon the information provided in your Listing. You understand and agree that once a Pet Owner books your services and you confirm, the price for such Boarder services may not be altered. Petterr reserves the right, at any time and without prior notice, to remove or disable access to any offered service for any reason, including Listings that Petterr, in its sole discretion, considers to be objectionable for any reason, in violation of these Terms or otherwise harmful to the App. Should you cancel, violate or not perform your duties as reasonably expected by the Pet Owner, you may be given a strike to your profile. A maximum of three (3) strikes by an individual or service provider and you will be removed from the App. Any disputes to the strike policy can be petitioned at dispute@Petterr.com

Certain Member Obligations (Including to Comply with All Applicable Laws and Obtain All Necessary Licenses and Permits):

You acknowledge and agree that, as a Member (Pet Owner, Buddy, or Boarder), you are responsible for any and all requests and Listings you post. Accordingly, you represent and warrant that any Pet Owner request or Boarder services you post and the provision of any Buddy/Boarder Services in a Listing you post (i) will not breach any agreements you have entered into with any third parties and (ii) will (a) be in compliance with all applicable laws, including, but not limited to, laws governing the treatment of animals and local permits or licensing requirements, and (b) not conflict with the rights of third parties.

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